1. Introduction

Proconsultancy Pty Ltd (ABN 54 670 493 357)(“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in accordance with applicable privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with our website and services.

2. What Personal Information We Collect

We may collect personal information including:

• Name, job title, and organisation details

• Contact information (email address, phone number, business address)

• Information provided through enquiries, forms, or consultations

• Professional or business-related information relevant to our advisory services

• Technical data (IP address, browser type, device information, cookies)

We generally collect information that is reasonably necessary to provide our consulting and advisory services.

3. How We Collect Personal Information

We collect personal information through:

• Direct interactions (e.g. contact forms, emails, meetings, phone calls)

• Website usage (via cookies and analytics tools)

• Business engagements and client onboarding processes

• Third parties where permitted (e.g. referrals, publicly available sources)

4. Why We Collect and Use Your Information

We collect and use personal information to:

• Provide compliance consulting and advisory services

• Respond to enquiries and communicate with clients

• Manage client relationships and engagements

• Improve our website, services, and user experience

• Comply with legal and regulatory obligations

We will not use your personal information for unrelated purposes without your consent.

5. Disclosure of Personal Information

We may disclose personal information to:

• Employees, contractors, and professional advisors

• Service providers (e.g. IT, hosting, analytics providers)

• Regulatory authorities where required by law

• Other parties with your consent

We take reasonable steps to ensure that third parties handle your information securely and in accordance with privacy laws.

6. Overseas Disclosure

Some of our service providers may be located overseas. Where this occurs, we take reasonable steps to ensure that your personal information is handled in accordance with Australian privacy requirements.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Access and Correction

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate, incomplete, or outdated information

To do so, please contact us using the details below. We will respond within a reasonable timeframe.

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Enhance user experience

• Analyse website traffic and usage

• Improve our services

You can control cookies through your browser settings.

10. Retention of Information

We retain personal information only for as long as necessary to:

• Fulfil the purposes outlined in this policy

• Comply with legal, regulatory, or professional obligations

11. Complaints

If you have a complaint about how we handle your personal information, please contact us. We will investigate and respond promptly.

If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

12. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact:

Proconsultancy Pty Ltd
ABN 54 670 493 357
Email: info@proconsultancy.com.au

13. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.